Project of

Microsoft Dynamics 365 for
Telecom

Hire Dynamics Developers » Services » Microsoft Dynamics 365 for the Telecom Industry

Want to improve customer service, communication, and timely software maintenance? Managing these tasks manually is difficult and time-consuming, so Dynamics 365 for Telecom comes to the rescue. The system allows you to analyze the quality of communication, control the budget, and monitor the equipment quality. This way, you may overtake competitors and become a market leader. How to implement Dynamics CRM for the telecom sector? Take benefit from the help of our Dynamics developers to get a quick and high-quality result!

Digital Transformation in Telecom Businesses with Microsoft Dynamics 365 CRM & ERP

Microsoft Dynamics 365 for Telecom includes many solutions relevant to various industry challenges, from budget management to tariff pricing. The D365 ecosystem is a unique choice, as it allows you to replace several programs at once and provide the most modern features to meet your company’s needs. You will definitely find something useful for yourself among these modules for Telecom companies:

Customer Service

This module helps to significantly improve client interactions and take it to the next level. Thus, you get omnichannel communication tools that allow customers to reach out via phone, email, or chat.

Field Service

Ideal for managing installations and repairs in the field, this solution offers scheduling, dispatching, and remote asset monitoring. It includes contracting, inventory management, and mobile features that allow technicians to update job statuses from anywhere.

Sales

With this system, you have detailed sales data analytics, client information, and lead management tools. It's the best way to quickly identify and capitalize on opportunities and effectively develop relationships.

Dynamics 365 Marketing

Designed to create and execute marketing campaigns that resonate with clients, this module integrates seamlessly with Sales and Customer Service modules. It supports email marketing, event management, and customer experience mapping.

Project Operations

This Dynamics ERP helps you manage complex projects, such as network deployments or the launch of new services. It combines project management, resource planning, and finance in one program.

Supply Chain Management

Manage your supply chain even more efficiently with D365. The system ensures that equipment and resources are available where and when they are needed and optimizes the supply chain to reduce costs.

Try Dynamics 365 for the Telecom industry and experience all the top benefits for your company!

Why Choose Microsoft Dynamics 365 for Telecom?

Many companies choose Dynamics 365 for Telecom services because of its innovation and comprehensive systems. It allows you to replace several old tools with a single ecosystem and streamline all processes. Here are a few more reasons to choose D365 for Telecom businesses:

Centralized Customer Management

The system consolidates client data, subscriptions, and records on a single platform. It allows more efficient upselling, cross-selling, and personalized service offerings based on individual customer usage patterns and preferences.

Advanced Monitoring of Network Operations

You can easily get information about network health, traffic, and performance. It is the best way to manage network load, predict potential outages, and deploy resources more efficiently.

Scalable Resource Management

The platform offers tools for dynamic resource allocation. Thus, you can scale up operations during peak periods, such as high-demand events or unexpected spikes in network traffic. This ensures optimal service delivery without excessive resource utilization.

Billing and Revenue Management

Dynamics 365 simplifies complex billing operations, including real-time billing, usage-based billing, and promotional offer management. This helps you adapt your billing systems to the diverse needs of your customer base, reduce billing errors, and increase revenue accuracy and predictability.

Compliance Tracking and Quality Assurance

Thanks to built-in compliance management tools, the system adheres to strict industry standards and regulations, such as GDPR or FCC guidelines. As such, the system automatically tracks changes, manages documents, and stores records.

Robust Fraud Detection

You get advanced security protocols and fraud detection capabilities critical to protecting sensitive customer information and preventing unauthorized network access.

Our Successful Case Study

Our client has been a global leader in telecommunications for 25 years. The company develops next-generation software for broadband service providers to manage service fulfillment and revenue assurance. The team has a large number of customers around the world and has to analyze huge amounts of information. They turned to us to help them with this.

The request was quite simple: hire a couple of Power BI developers. However, in a year, the team has grown to 10+ full-time employees working on software development for a fast-growing company! Now the team consists of more than 20 developers led by an Operations Manager in Ukraine.

We have a friendly approach based on trust, open communication, and a positive attitude. The client is completely satisfied with the quick result of work, coherence, and excellent quality!

Why Choose Our Services?

We have many years of experience in hiring specialists. During this time, we have earned an excellent reputation and gained invaluable expertise to meet your needs. Here are some of the reasons why clients choose to hire Microsoft Dynamics Telecom specialist with us:

That's why clients trust us:

We offer flexible consulting services with which you can deploy your resources even after the project is launched.
We have an extensive candidate database, so we guarantee fast searches.
Our experts have high technical skills and will help you conduct technical interviews.
Hiring with us is reasonable: we hire in different locations, so we offer affordable prices.
Our experts are highly motivated, reliable, and qualified.

Are you looking to hire Microsoft Dynamics Telecom consultants?

Partner with Leaders

We are the best company to hire Microsoft Dynamics developers.
With access to top talents, we gained trust and recognition among businesses in various niches all over the world.

Our clients are from 20+ countries:

Switzerland