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Microsoft Dynamics 365 for
IT Services Firms & Software Companies

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Very often, old software significantly slows down workflows in a firm, especially when it comes to such an innovative industry as IT. Using irrelevant programs can be a real stumbling block and reduce not only your employee’s performance but also the overall effectiveness of your strategy. There’s the solution: explore the innovative and powerful Dynamics 365 for IT services firms & Software companies. This is the best solution if you want to build your workflows with detailed analytics and modern tools at your fingertips. Let’s find out more about the benefits of Dynamics CRM and ERP for IT services firms & Software companies and start implementing ASAP!

Digital Transformation in IT Services Firms & Software Companies Businesses with Microsoft Dynamics 365 CRM & ERP

Microsoft Dynamics 365 for IT services firms & Software companies offers many tools and solutions that will make your employees’ work easier. At the same time, all modules are easily integrated with each other. Thus, you can provide a complete work environment where all materials and tools are in one place.

Here are some popular solutions for IT services firms and software companies in the sector:

Dynamics 365 Sales

This module helps IT agencies manage and analyze customer interactions throughout the sales cycle. It provides tools to cope with lead generation, sales forecasting, and performance tracking.

Customer Service

Want to provide exceptional customer support? Try this solution. It includes features for case management, automated responses, and service level agreements (SLAs) to help you respond quickly and efficiently to customer queries and issues.

Field Service

This module is ideal for IT firms that require on-site assistance and offers tools to simplify scheduling, dispatching, and remote monitoring of assets. It ensures that the right person with the right skills is assigned to each task and that the work is done to the highest standard.

Project Operations

Sales, finance, and customers in one working environment - that's what implementing this solution means. It is especially useful for IT agencies that manage complex projects and need accurate task tracking and financial control.

Finance

The system provides comprehensive financial management capabilities that include financial transaction automation, risk management and compliance, and reporting to drive growth and profitability.

D365 Human Resources

You can attract, hire, and retain the best talent with this system. It includes employee development, performance tracking, and HR information to help you maintain a skilled and motivated workforce.

Hire Microsoft Dynamics IT services firms & Software companies expert with us to implement all the features in your workflows!

Why Choose Microsoft Dynamics 365 for IT Services Firms & Software Companies?

Many firms are moving to modern software and prefer Dynamics 365 for IT services firms and software companies in the industry. The fact is that the system offers many advantages and has the resources to solve your complex challenges. Here are a number of benefits that will be relevant for IT services firms & Software companies businesses:

Unified Business Applications

Dynamics 365 integrates the power of Dynamics ERP and CRM into a single platform to optimize sales, customer interactions, and project management processes. This eliminates the need for multiple disparate systems and provides a single source of information.

Improved Customer Interactions

The platform uses artificial intelligence and analytics to provide a deep understanding of customer behavior, preferences, and needs. It allows you to adapt your marketing and sales strategies, predict customer needs, and provide personalized products.

Agility in Project Management

You will benefit from features such as project tracking, resource planning, and time and cost management. It ensures that projects are delivered on time and budget while maintaining high quality.

Scalability and Flexibility

As firms grow, Dynamics 365 can scale with them. The platform supports everything from small projects to large-scale operations without the need for significant infrastructure changes.

Advanced-Data Protection

The system provides comprehensive security features that comply with major industry standards and regulations. Thus, customer and business data is protected from breaches and unauthorized access.

Optimization of Financial Transactions

You get advanced financial management tools that automate and streamline financial transactions, including invoicing, payments, and revenue recognition. It not only improves financial accuracy and compliance but also helps you make strategic decisions.

Our Successful Case Study

Our client is a leading Microsoft partner specializing in software upgrades to Business Central. They use modern approaches, methodologies, and technologies to ensure a smooth transition to modern modules.

The company approached us with a request to hire 3 Microsoft Dynamics consultants within a year, with at least two of them to join the team in the next 3-6 months. They were looking to find highly qualified professionals for the long term to support their growth and expansion plans.

As a result, the client hired an experienced NAV/BC expert from Bosnia and Herzegovina. We choose a consulting model. It allows our clients to leverage external talent and expertise to address their development needs.

The Dynamics 365 for IT services firms & Software companies services helped the company to expand its company and gain international recognition.

Why Choose Our Services?

We have many years of experience in hiring specialists. During this time, we have earned an excellent reputation and gained invaluable expertise to meet your needs. Here are some of the reasons why clients choose to hire Microsoft Dynamics IT services firms & Software companies specialist with us:

That's why clients trust us:

We offer flexible consulting services with which you can deploy your resources even after the project is launched.
We have an extensive candidate database, so we guarantee fast searches.
Our experts have high technical skills and will help you conduct technical interviews.
Hiring with us is reasonable: we hire in different locations, so we offer affordable prices.
Our experts are highly motivated, reliable, and qualified.

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