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Microsoft Dynamics 365 for Retail

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Are you looking for talented and experienced ERP professionals to help you implement Microsoft Dynamics for retail? Let us introduce our experts! We have an extensive database of MS Dynamics specialists who have specific knowledge of the modules you need and the industry experience you require. Our experts are available for both full-time and part-time hiring and guarantee the success of your project. Let’s take a deep dive into the process of hiring with us and how a Dynamics 365 retail specialist can completely transform your approach to running your business.

Solving Retail Business Challenges with Our Solutions

Flexible Dynamics Retail Consultants with On-Demand Involvement

We make the long & complicated hiring process easy. With us, you can hire Dynamics retail consultants on demand in just a few weeks, with no long-term commitment. With this approach, we take care of the entire recruiting process so you don’t have to involve your HR team.

Dedicated Dynamics Retail Consultants with Industry Experience

We have a solution for long-term engagements: a full-time dedicated expert who will work around your schedule. The specialist will be aware of your industry and understand all the workflows within the team.

Access to Specialized Dynamics Talent Pool

We understand how difficult it is to find a reliable consultant, so we offer a solution. We already have a proven database of Dynamics consultants with specific industry knowledge, including the retail sector.

Let’s implement Microsoft Dynamics 365 for retail with our expert to get excellent results!

Microsoft Dynamics 365 Solutions for the Retail Industry

Dynamics 365 for retail is a vast ecosystem that combines ERP solutions for managing internal processes and comprehensive CRM for sales and customer service. This combination of tools simplifies all processes – from clicking the “Buy” button to receiving your goods. The system gives your team the tools they need to control your warehouse, orders, customer interactions, and budget. This is possible thanks to the following modules for the retail industry:

Dynamics 365 Commerce

The D365 for e-commerce module allows you to control omnichannel retail, which includes stores and online and mobile trading platforms. It centralizes the management of orders, product catalogs, and pricing strategies to ensure complete consistency across all channels.

Dynamics 365 Supply Chain Management

This software provides real-time inventory visibility across multiple retail locations. It allows you to automate inventory replenishment and set up demand forecasting.

Dynamics 365 Finance

D365 Finance provides comprehensive financial management, including reporting and tracking of income and expenses. It contains artificial intelligence-based tools for fraud detection, as well as automated processes for accounts payable/receivable management and tax compliance.

Dynamics 365 Sales

The system improves retail operations by automating sales and lead management. It integrates customer service features, such as case management and chatbots to provide a smooth customer experience across multiple platforms.

Dynamics 365 Customer Insights

The module offers a 360-degree view of the customer, allowing you to develop personalized marketing and service strategies. Integration with CRM, e-commerce, and marketing automation tools helps you align your sales and marketing efforts for better results.

Dynamics Customer Service

The software focuses on improving the customer experience through sales automation, comprehensive case management, and chatbot integration. Moreover, it supports self-service portals where customers can manage their inquiries and transactions on their own.

You may request our Dynamics development services to deal with the modules more effectively. Our assistance includes full implementation and reliable support.

Key Features of Dynamics 365 for Retail Companies

D365 for retail brings you the best features and tools to manage your business processes. The system optimizes the work with goods and allows you to manage orders so that they are easily placed and delivered on time. This approach will give you a strategic advantage over your competitors and help you gain market leadership. Here are a few more features you get with the Microsoft Dynamics retail management system:

Omnichannel Retail Management

This feature allows you to manage sales in stores, online, mobile, and call centers from a single platform. It ensures the consistency of product catalogs, prices, and promotions across all channels.

Real-Time Inventory & Supply Chain Management

Now, you can track inventory in real time at all locations. Automated demand forecasting and replenishment ensure that products are available at the right time without shortages or overstocks.

Sales & Store Operations Management

This feature supports sales automation and helps manage store staff. A centralized POS system manages sales both in-store and online, while a mobile POS system allows you to speed up order processing and sell on the go. You can also optimize returns, exchanges, and refunds with automated workflows.

Retail Point-of-Sale (POS) System

A unified cloud-based POS system integrates both digital and physical sales in the store. Mobile POS devices make in-store checkouts faster and more flexible. Artificial intelligence helps to offer upselling and cross-selling, and customers can pay using contactless methods or digital wallets.

Compliance & Fraud Protection

With retail ERP, you get financial reports and detailed analytics. What's more, Artificial Intelligence helps you detect fraud and manage risks at an early stage.

Advanced Analytics

Thanks to AI-powered analytics and customized Power BI dashboards, you can track the key indicators of your development. Thus, you will have information about every part of the business – sales, inventory, and finance. Our Microsoft Power BI developer will help complete a successful retail implementation and integrate Power BI.

If you need more features to manage your company, request our Dynamics integration services to connect your core system with top-level tools for marketing, customer engagement, and shopping experience.

Our Successful Case Study

Our client is a global leader in the cycling industry: the company supports retailers and brands with a robust e-commerce platform with over 900,000 products! To keep up with increasing demand, they needed to expand their development team with Dynamics 365 Commerce / Sales developers.

Their key challenge was hiring quickly without compromising on expertise. After some discussions, we create a profile with all company requests regarding candidates. Then, we successfully delivered top Dynamics developers for dealing with the Commerce module.

Now, with strengthened in-house expertise, the company is achieving faster project delivery and driving significant value for both retailers and end customers across digital channels.

CRM & ERP Implementation Process for Retail Service Companies

If you decide to trust our Dynamics consultants with the implementation of Dynamics 365 for retail solutions, you will enjoy a simple and efficient workflow. The main thing is that we are focused on fulfilling your needs, so we agree on the key stages together. This is how it works:

Initial Consultation & Requirement Gathering

First of all, we will meet online to discuss your requirements in detail. Your task here is to describe the needs of your team as accurately as possible so that we can move forward with an understanding of your wishes.

Solution Design & Implementation Plan

Based on the information received and an assessment of your current settings, our retail developers create a plan for implementing a new solution. This will be a detailed roadmap that will show all the customizations and integrations.

Platform Configuration & Customization

Next, we carry out the configuration itself. We provide Dynamics implementation services that include full customization of all tools and preparation for launch.

Data Migration & Audience Segmentation

We will also migrate data from your legacy system. This way, you can start working with all the necessary information at your fingertips.

Testing

Once everything is set up, we conduct comprehensive testing. It allows us to detect errors and fix them as soon as possible.

Post-Implementation Support

Our experts will provide reliable support for your software. This way, your system remains up and running for a long time.

Why Choose Our Dynamics 365 Services?

When you hire a Dynamics 365 retail specialist with us, you get excellent technical expertise, experience in the retail industry, and complete flexibility. This allows you to maximize cooperation and achieve effective implementation.

You Get

deep expertise in Dynamics 365

cutting-edge technology and new trends applied

industry-specific experience

local support wherever you operate

Microsoft-certified professionals

positive testimonials from our customers

Implement Microsoft Dynamics 365 for retail services with our experts!

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