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Published: February 3rd, 2025 by Ivan Farafonov
Microsoft Dynamics 365 provides businesses with a robust platform to streamline processes and enhance efficiency. One of the standout features is dynamics 365 plugin development, which tailor the system to meet specific business needs. These customizations not only optimize Dynamics 365’s functionality but also demonstrate the platform’s versatility in addressing industry-specific challenges.
This article explores key best practices for plugin development in dynamics 365, focusing on real-world examples and applications across various business modules.
Scenario: Enforcing Credit Limits Based on Payment Terms
A business might need to enforce strict credit policies, such as limiting credit for accounts with short payment periods. For example, accounts using .NET30 payment terms (30-day payment cycles) may have a credit limit cap of $50,000.
How It Works:
A plugin triggers during the PreValidation phase of the Update event, ensuring compliance before database changes. The plugin performs validation, and blocks updates if limits are exceeded.
Simple Dynamics 365 plugin development guide:
This scenario is relatively simple, as it assumes that both fields being validated—Payment Terms and Credit Limit—are updated simultaneously. In real-world scenarios, however, it’s possible for only one field to be updated at a time. In such cases, retrieving unchanged field values for validation is crucial. See Practice 2 for an example where PreImage is particularly beneficial in handling this situation efficiently.
Industries: Finance, Retail, and Manufacturing.
Required Specialist: Developer with expertise in Dynamics 365 and plugin registration.
Benefits:
Hire our Dynamics 365 consultants if you need help with plugin development!
Scenario: Validating Dependent Field Updates
Consider a scenario where a user updates only one field (e.g., Credit Limit) on an account, while the plugin logic requires values from another field (e.g., Payment Terms) to complete validation. For example, if Payment Terms is set to .NET30, a Credit Limit exceeding $50,000 should trigger a validation error, even if the Payment Terms field isn’t part of the current update.
How It Works:
The plugin uses a PreImage to retrieve the current value of the Payment Terms field during the update process, ensuring all necessary data is available for validation. By avoiding additional database calls, the plugin maintains performance and reliability.
How to use PreImage for dynamics plugin development:
PreImage is particularly advantageous when handling scenarios where updates to multiple dependent fields may not occur simultaneously. This allows businesses to enforce complex rules without burdening the database with extra retrieval queries.
Industries: B2B Sales, Wholesale, and Distribution.
Required Specialist: Dynamics 365 Consultant or Developer.
Benefits:
Scenario: Automating Price Adjustments Based on Multiple Variables
Dynamic pricing might rely on factors like product category, volume discounts, and customer tiers. For example, a business could calculate a final price using a weighted formula involving these factors.
How It Works:
A plugin triggers during a calculation event, processes input values, and updates fields with the final price. This can be visualized using a diagram illustrating the flow of input data through the formula.
Industries: E-commerce, Manufacturing, and Logistics.
Required Specialist: Dynamics 365 Consultant or Developer.
Benefits:
Scenario: Matching Imported Leads with Existing Accounts
When importing leads, it is essential to identify potential matches with existing accounts based on criteria such as email domain or company name.
How It Works:
A plugin triggers during the data import process, compares imported data with existing records, and either associates or flags discrepancies for manual review.
Industries: Marketing and Customer Service.
Required Specialist: Dynamics 365 Consultant or Data Analyst.
Benefits:
Our client is a successful US-based financial company that offers life insurance products, retirement savings programs, and unique benefits for members of all ages. It was founded as a non-profit organization to provide its members with financial security and social engagement. Due to the expansion, the company needed to streamline its workflows with a powerful system that would collect all the necessary information. That’s why the team turned to us.
After clarifying all the contract and software issues, we assembled a team to implement Dynamics Finance and Operations. The client also decided to use our technical interviewing services to help build a skilled and experienced team. We filled the technical interviewer position quickly and then found a Team Lead and 3 Microsoft Dynamics Developers.
The experts quickly agreed on the client’s vision and customized the module. It resulted in a significant increase in the client’s revenue and allowed them to direct investments and efforts to strategic tasks.
Scenario: Calculating Tax Rates Based on Jurisdiction
Tax compliance for businesses operating across multiple regions can be complex. A plugin automates tax rate application based on the customer’s location and jurisdiction rules.
How It Works:
When an order is created, the plugin determines the applicable tax rate, calculates the total tax.
Key Points:
Let’s try to create a new order and test the plugin.
Customer data:
Tax Rate rule:
Industries: Retail, E-commerce, and Professional Services.
Required Specialist: Dynamics 365 Developer (and Tax Consultant for this specific scenario).
Benefits:
There are some useful tips for the best microsoft dynamics 365 plugin development:
Are you looking to develop a new plugin for Dynamics 365?
Contact us to find a reliable Dynamics consultant for professional assistance!
Dynamics 365 plugin development offers unparalleled opportunities to enhance system capabilities and meet specific business needs. From enforcing compliance to automating complex calculations and integrating with third-party systems, plugins empower businesses to optimize operations and drive efficiency.
By adhering to Dynamics 365 plugin development best practices such as using appropriate event phases, leveraging PreImage for data handling, and selecting the correct execution type, businesses can achieve long-term success with Dynamics 365.
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