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Microsoft Dynamics 365 Business Central Modules and Their Features

Updated: December 18th, 2024 by Ivan Farafonov

Microsoft Dynamics 365 Business Central or D365 BC is both a comprehensive cloud-based and On-premises business management solution designed for small to medium enterprises. It is capable of streamlining and integrating various business functions, BC encompasses finance, sales, customer service, supply chain management, and project management into a single conjunctive platform. It is suitable for various industries, including manufacturing, retail, distribution, e-commerce, and professional services. 

Modules in Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central offers a range of modules designed to adapt to different business functions. These modules are available in standard and extended licenses, providing flexibility based on the needs of the organization. One of the standout features of Business Central is its modular design, which enables companies to implement the specific functionalities they need. In this article, we will delve into the various Microsoft Dynamics 365 Business Central modules, highlighting their features, capabilities, and benefits. Each Business Central module focuses on distinct areas of business operations. The number of modules and functionality depends on the License that you choose. 

There are two types of licenses: 

  • Essentials,
  • Premium.

Here is a D365 BC modules list with license dependency:

  • Finance management (Both),
  • Sales and marketing (Both),
  • Supply chain planning (Both),
  • Project management (Both),
  • Human Resources (Premium),
  • Service order management (Premium),
  • Manufacturing (Premium).

Financial Management Module

BC financial module
BC Financial module

This module automates core financial processes, including general ledger, accounts payable, accounts receivable, and bank reconciliation. The Financial Management Module is the backbone of any organization’s accounting operations. 

Usage specifications

Description

The main processes are

  • Centralizes financial data, allowing for real-time reporting and analysis.
  • Automates invoicing, payment processing, and vendor management.
  • Streamlines bank transactions and reconciliations to ensure accuracy.

Personnel Involved

  • Accountants
  • Finance managers

Features and Capabilities

  • Automated financial processes reduce manual errors and save time.
  • Real-time financial insights facilitate better cash flow management.
  • Budgeting and forecasting tools support strategic financial planning.

Advantages

  • Reduces manual errors.
  • Enhances cash flow management.
  • Provides valuable insights for strategic financial planning.

Sales and Marketing Module

BC sales and marketing module
BC Sales and Marketing module

Manages the entire sales process, from lead generation to order fulfillment and customer relationship management. The Sales and Marketing Module helps organizations manage the entire sales process, from lead generation to customer retention. 

Usage specifications

Description

The main processes are

  • Tracks potential customers and manages sales opportunities.
  • Facilitates quick and accurate quotes, order entry, and fulfillment.
  • Provides analytics to understand customer behavior and preferences.

Personnel Involved

  • Sales department. 
  • Sales representatives. 
  • Marketing managers.
  • Customer service representatives.

Features and Capabilities

  • Comprehensive CRM functionalities enhance customer relationships.
  • Segmentation and targeting tools improve marketing effectiveness.

Advantages

  • Streamlines the sales process. 
  • Improves customer engagement. 
  • Ultimately drives revenue growth.

Supply Chain Management Module

BC SCM
BC Part of SCM module
BC SCM module
BC Part of SCM module

The Supply Chain Management module is designed to optimize procurement, warehouse and inventory processes. 

Usage specifications

Description

The main processes are

  • Provides real-time visibility into stock levels and locations.
  • Automates purchasing processes and supplier management.
  • Streamlines warehouse operations, including picking, packing, and shipping.

Personnel Involved

  • Supply chain managers. 
  • Inventory managers. 
  • Inventory analysts. 
  • Procurement specialists.

Features and Capabilities

  • Real-time inventory tracking helps prevent stockouts and overstock situations.
  • Demand forecasting tools assist in planning and purchasing decisions.
  • Supplier relationship management improves negotiation and collaboration.

Advantages

  • Reduces costs associated with excess inventory.
  • Enhances supplier relationships. 
  • Improves order fulfillment rates.

Implement Dynamics 365 Business Central Modules with our experts!

Project Management Module

BC project management module
BC Project management module

Facilitates execution, planning and monitoring of projects, allowing better resource allocation and cost tracking.

Usage specifications

Description

The main processes are

  • Tracks expenses against budgets for accurate project accounting.
  • Manages resource assignments to ensure optimal usage.
  • Captures hours worked for accurate billing and payroll.

Personnel Involved

  • Project Managers. 
  • Project coordinators. 
  • Team Leaders. 
  • Resource Managers.

Features and Capabilities

  • Tools for budgeting and forecasting project costs enhance financial control.
  • Performance analytics provide project profitability insights and timelines.
  • Collaboration features improve communication among project teams.

Advantages

  • Increases visibility in projects and accountability.
  • Leads to improved outcomes and profitability through strict resources tracking.

Human Resources Module

BC HR module
BC HR module

The Human Resources Module manages all aspects of employee relations and performance like employee information, recruitment, performance reviews, and payroll. 

Usage specifications

Description

The main processes are

  • Centralizes employee data for easy access.
  • Streamlines the hiring process and integrates new hires smoothly.
  • Tracks employee performance and facilitates evaluations.

Personnel Involved

  • HR Managers.
  • Recruiters. 
  • Accountants. 
  • Payroll Specialists.

Features and Capabilities

  • Tools for tracking employee training and development enhance workforce skills.
  • Compliance features help maintain adherence to labor regulations.
  • Employee engagement tools foster a positive workplace culture.

Advantages

  • Streamlines HR processes. 
  • Improves employee engagement. 
  • Ensures regulatory compliance.

Service Order Management Module

BC service module
BC Service module

The Service Management Module is designed for organizations that provide services. Helps manage service contracts, scheduling, and resource allocation for service-oriented businesses. 

Usage specifications

Description

The main processes are

  • Tracks customer inquiries and service requests.
  • Ensures compliance with service-level agreements.
  • Collects and analyzes customer satisfaction data.
  • Manages service contracts and renewals.

Personnel Involved

  • Service Managers. 
  • Customer Service Representatives. 
  • Support Managers. 
  • Operations Coordinators.

Features and Capabilities

  • Streamlined ticketing systems improve response times and customer satisfaction.
  • Knowledge management features help in resolving common issues quickly.
  • Integration with CRM tools provides a holistic view of customer interactions.
  • Service contract management.
  • Analytics features provide insights into service performance and customer satisfaction.

Advantages

  • Enhances service delivery. 
  • Improve Customer relations. 
  • Increases overall customer satisfaction.

Manufacturing Module

BC manufacturing module
BC Manufacturing module

This module supports production planning, scheduling, and execution for manufacturing businesses. It helps organizations optimize their manufacturing processes, reduce lead times, and improve overall product quality. The Manufacturing Module is essential for organizations involved in production processes. 

Usage specifications

Description

The main processes are

  • Manages components and materials required for production.
  • Optimizes production timelines and resource allocation.
  • Ensures that production meets demand without overextending resources.

Personnel Involved

  • Production managers. 
  • Warehouse personnel. 
  • Operations managers.
  •  Resource managers.

Features and Capabilities

  • Real-time visibility into production processes improves efficiency.
  • Tools for managing quality control reduce defects and enhance product quality.
  • Integration with supply chain functions ensures that materials are available when needed.
  • Production orders and scheduling.
  • Capacity planning.

Advantages

  • Optimizes production efficiency.
  • Reduces lead times. 
  • Improves product quality.

Microsoft Dynamics 365 Business Central Licenses and Subscriptions

Microsoft Dynamics 365 Business Central offers several licensing options to cater to different business needs. There are two main licenses and additional licenses for part-time users and one-time access like Team Members license.

License types

Business Central Essentials

This license includes core functionalities such as financial management, sales and service management, project management, and supply chain management. Suitable for businesses that require comprehensive business management without advanced manufacturing or service capabilities.

Current Price:  $70 per user per month.

Business Central Premium

This license includes all features of the Essentials license plus additional functionalities for manufacturing and service management. Ideal for businesses that require advanced production capabilities and service management features.

Current Price:  $100 per user per month.

Subscription Options

  • Monthly Subscription: Business Central can be subscribed to on a month-to-month basis, allowing for flexibility and scalability as business needs change.
  • Annual Subscription: Businesses can opt for an annual commitment, which may offer cost savings compared to monthly subscriptions.

Need Dynamics Business Central Implementation?

We will conduct a thorough analysis of your organization’s requirements to determine which Microsoft Business Central modules are necessary. Implementing a comprehensive solution like Microsoft Dynamics 365 Business Central requires expertise to ensure a smooth transition and maximize the system’s benefits. That’s where we come in. We can help you find experienced consultants and developers who specialize in Business Central implementations. These experts will work with your organization to:

  • Understand your unique business requirements and tailor the implementation accordingly.
  • Develop a detailed implementation strategy that minimizes disruption and aligns with your operational goals.
  • Provide training for your staff to ensure they are well-equipped to use the system effectively and offer ongoing support to address any challenges.
  • Help customize Business Central to fit your specific workflows and integrate it with other tools and platforms that your business relies on.

Hire a Business Central consultant to set up new modules quickly and with high quality.

Some of Our Business Central Experts

Augustin B. – Power Platform Dynamics 365 Lead Specialist
Tymur S. – Microsoft D365 CRM and Power Platform Specialist
Alexander S. – Digitally transforming organizations with Dynamics 365 and Microsoft Power Platform
Ruslan P. – Microsoft Power Platform Developer
Ihor K. – Power Apps Architect
Artem A. – D365 Business Central Developer / Solution Developer
Anna G. – BC Developer
Hubert W. – Senior Developer Microsoft Dynamics Finance & Operations
Sergen K. – Finance and Operations Developer | ERP Analyst
Łukasz J. – MS Dynamics 365 FO Developer

Conclusion

Microsoft Dynamics 365 Business Central offers the best suite of modules designed to support the unique needs and requirements of companies. By leveraging the various Microsoft Business Central modules, organizations can optimize their operations, enhance customer relationships, and drive growth. The flexibility of Business Central modules allows businesses to build a solution that fits their specific needs, whether they require core functionalities or specialized extensions that our company can provide.

Need help with Business Central modules?

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