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Microsoft Dynamics 365 Business Central Modules and Their Features

Published: October 3rd, 2024 by Ivan Farafonov

Microsoft Dynamics 365 Business Central or D365 BC is both a comprehensive cloud-based and On-premises business management solution designed for small to medium enterprises. It is capable of streamlining and integrating various business functions, BC encompasses finance, sales, customer service, supply chain management, and project management into a single conjunctive platform. It is suitable for various industries, including manufacturing, retail, distribution, e-commerce, and professional services.

Modules in Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central offers a range of modules designed to adapt to different business functions. These modules are available in standard and extended licenses, providing flexibility based on the needs of the organization. One of the standout features of Business Central is its modular design, which enables companies to implement the specific functionalities they need. In this article, we will delve into the various Microsoft Dynamics 365 Business Central modules, highlighting their features, capabilities, and benefits. Each Business Central module focuses on distinct areas of business operations. The number of modules and functionality depends on the License that you choose.

There are two types of licenses:

Essentials,
Premium.

Here is a D365 BC modules list with license dependency:

Finance management (Both),
Sales and marketing (Both),
Supply chain planning (Both),
Project management (Both),
Human Resources (Premium),
Service order management (Premium),
Manufacturing (Premium).

Financial Management Module

This module automates core financial processes, including general ledger, accounts payable, accounts receivable, and bank reconciliation. The Financial Management Module is the backbone of any organization’s accounting operations.

Usage specifications	Description
The main processes are	Centralizes financial data, allowing for real-time reporting and analysis. Automates invoicing, payment processing, and vendor management. Streamlines bank transactions and reconciliations to ensure accuracy.
Personnel Involved	Accountants Finance managers
Features and Capabilities	Automated financial processes reduce manual errors and save time. Real-time financial insights facilitate better cash flow management. Budgeting and forecasting tools support strategic financial planning.
Advantages	Reduces manual errors. Enhances cash flow management. Provides valuable insights for strategic financial planning.

Sales and Marketing Module

Manages the entire sales process, from lead generation to order fulfillment and customer relationship management. The Sales and Marketing Module helps organizations manage the entire sales process, from lead generation to customer retention.

Usage specifications	Description
The main processes are	Tracks potential customers and manages sales opportunities. Facilitates quick and accurate quotes, order entry, and fulfillment. Provides analytics to understand customer behavior and preferences.
Personnel Involved	Sales department. Sales representatives. Marketing managers. Customer service representatives.
Features and Capabilities	Comprehensive CRM functionalities enhance customer relationships. Segmentation and targeting tools improve marketing effectiveness.
Advantages	Streamlines the sales process. Improves customer engagement. Ultimately drives revenue growth.

Supply Chain Management Module

The Supply Chain Management module is designed to optimize procurement, warehouse and inventory processes.

Usage specifications	Description
The main processes are	Provides real-time visibility into stock levels and locations. Automates purchasing processes and supplier management. Streamlines warehouse operations, including picking, packing, and shipping.
Personnel Involved	Supply chain managers. Inventory managers. Inventory analysts. Procurement specialists.
Features and Capabilities	Real-time inventory tracking helps prevent stockouts and overstock situations. Demand forecasting tools assist in planning and purchasing decisions. Supplier relationship management improves negotiation and collaboration.
Advantages	Reduces costs associated with excess inventory. Enhances supplier relationships. Improves order fulfillment rates.

Project Management Module

Facilitates execution, planning and monitoring of projects, allowing better resource allocation and cost tracking.

Usage specifications	Description
The main processes are	Tracks expenses against budgets for accurate project accounting. Manages resource assignments to ensure optimal usage. Captures hours worked for accurate billing and payroll.
Personnel Involved	Project Managers. Project coordinators. Team Leaders. Resource Managers.
Features and Capabilities	Tools for budgeting and forecasting project costs enhance financial control. Performance analytics provide project profitability insights and timelines. Collaboration features improve communication among project teams.
Advantages	Increases visibility in projects and accountability. Leads to improved outcomes and profitability through strict resources tracking.

Human Resources Module

The Human Resources Module manages all aspects of employee relations and performance like employee information, recruitment, performance reviews, and payroll.

Usage specifications	Description
The main processes are	Centralizes employee data for easy access. Streamlines the hiring process and integrates new hires smoothly. Tracks employee performance and facilitates evaluations.
Personnel Involved	HR Managers. Recruiters. Accountants. Payroll Specialists.
Features and Capabilities	Tools for tracking employee training and development enhance workforce skills. Compliance features help maintain adherence to labor regulations. Employee engagement tools foster a positive workplace culture.
Advantages	Streamlines HR processes. Improves employee engagement. Ensures regulatory compliance.

Service Order Management Module

The Service Management Module is designed for organizations that provide services. Helps manage service contracts, scheduling, and resource allocation for service-oriented businesses.

Usage specifications	Description
The main processes are	Tracks customer inquiries and service requests. Ensures compliance with service-level agreements. Collects and analyzes customer satisfaction data. Manages service contracts and renewals.
Personnel Involved	Service Managers. Customer Service Representatives. Support Managers. Operations Coordinators.
Features and Capabilities	Streamlined ticketing systems improve response times and customer satisfaction. Knowledge management features help in resolving common issues quickly. Integration with CRM tools provides a holistic view of customer interactions. Service contract management. Analytics features provide insights into service performance and customer satisfaction.
Advantages	Enhances service delivery. Improve Customer relations. Increases overall customer satisfaction.

Manufacturing Module

This module supports production planning, scheduling, and execution for manufacturing businesses. It helps organizations optimize their manufacturing processes, reduce lead times, and improve overall product quality. The Manufacturing Module is essential for organizations involved in production processes.

Usage specifications	Description
The main processes are	Manages components and materials required for production. Optimizes production timelines and resource allocation. Ensures that production meets demand without overextending resources.
Personnel Involved	Production managers. Warehouse personnel. Operations managers. Resource managers.
Features and Capabilities	Real-time visibility into production processes improves efficiency. Tools for managing quality control reduce defects and enhance product quality. Integration with supply chain functions ensures that materials are available when needed. Production orders and scheduling. Capacity planning.
Advantages	Optimizes production efficiency. Reduces lead times. Improves product quality.

Microsoft Dynamics 365 Business Central Licenses and Subscriptions

Microsoft Dynamics 365 Business Central offers several licensing options to cater to different business needs. There are two main licenses and additional licenses for part-time users and one-time access like Team Members license.

License types

Business Central Essentials

This license includes core functionalities such as financial management, sales and service management, project management, and supply chain management. Suitable for businesses that require comprehensive business management without advanced manufacturing or service capabilities.

Current Price: $70 per user per month.

Business Central Premium

This license includes all features of the Essentials license plus additional functionalities for manufacturing and service management. Ideal for businesses that require advanced production capabilities and service management features.

Current Price: $100 per user per month.

Subscription Options

Monthly Subscription: Business Central can be subscribed to on a month-to-month basis, allowing for flexibility and scalability as business needs change.
Annual Subscription: Businesses can opt for an annual commitment, which may offer cost savings compared to monthly subscriptions.

Need Dynamics Business Central Implementation?

We will conduct a thorough analysis of your organization’s requirements to determine which Microsoft Business Central modules are necessary. Implementing a comprehensive solution like Microsoft Dynamics 365 Business Central requires expertise to ensure a smooth transition and maximize the system’s benefits. That’s where we come in. We can help you find experienced consultants and developers who specialize in Business Central implementations. These experts will work with your organization to:

Understand your unique business requirements and tailor the implementation accordingly.
Develop a detailed implementation strategy that minimizes disruption and aligns with your operational goals.
Provide training for your staff to ensure they are well-equipped to use the system effectively and offer ongoing support to address any challenges.
Help customize Business Central to fit your specific workflows and integrate it with other tools and platforms that your business relies on.

Hire a Business Central consultant to set up new modules quickly and with high quality.

Conclusion

Microsoft Dynamics 365 Business Central offers the best suite of modules designed to support the unique needs and requirements of companies. By leveraging the various Microsoft Business Central modules, organizations can optimize their operations, enhance customer relationships, and drive growth. The flexibility of Business Central modules allows businesses to build a solution that fits their specific needs, whether they require core functionalities or specialized extensions that our company can provide.

By Ivan Farafonov

I'm passionate about sharing my extensive experience in Microsoft and Dynamics 365 technologies. Beyond the technical realm, I excel in recruiting and building high-performing teams, ensuring every project is executed with precision and collaboration. As a contributor to HireDynamicsDevelopers, I share my insights on maximizing Dynamics 365’s potential, blending technical expertise with strategic team development. My passion lies in both technology and fostering talented professionals to achieve outstanding results.