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- Services
- ConsultantsMODULESLegacy Support
- Industries
- Locations
WESTERN & NORTHERN EUROPE
EASTERN & CENTRAL EUROPE
- Our Company About Us
Learn more about our HireDynamicsDevelopers portal and the team behind it.
Case StudiesRead successful stories from our clients across various industries.
ServicesFind the right service according to your specific business needs.
Are you looking for reliable CRM and ERP developers to implement Dynamics 365 for telecommunication? We have something to offer you! We have an extensive database of Dynamics consultants and developers from all over the world, so we will find the ideal specialist for your team. Our professionals have extensive expertise in MS Dynamics, experience in your industry, and are ready for flexible engagement. Thus, you can hire experts both full-time and part-time on demand. Let’s find out how our recruitment works to find your ideal expert as soon as possible!
Improvements You Get with Our MS Dynamics for Telecommunication Consulting Services
The work of Dynamics 365 consultants for the telecom industry is focused on ensuring that you see visible improvements from the implementation of the system. Thanks to their comprehensive understanding of D365, industry expertise, and many years of experience, our experts set up the software so that it covers all your tasks. Here are some of the benefits you will receive:
Reduced Costs & Increased Productivity
Implementing Dynamics 365 helps automate a variety of tasks. In the case of the telecom industry, this applies to subscriber data processing, billing, and tariff management. This reduces operating costs, cuts down on time spent on routine processes, and improves the performance of teams working with customers and network infrastructure.
Full Compliance with Industry Standards
Consultants ensure compliance with telecom regulations, such as subscriber privacy protection, rules for interacting with regulatory authorities, and customer service standards. As a result, your business will meet market, industry, and local regulatory requirements.
Fast Project Launch
Thanks to ready-made industry templates and the experience of consultants, the implementation of Dynamics 365 in telecommunications is fast and smooth. This allows you to quickly start managing subscriber data, tariffs, and campaigns, while improving customer service quality.
D365 Services We Offer for the Communications Industry
The Dynamics 365 consultants we engage have a wide range of skills and experience working with companies in the communications sector of all sizes. Thanks to their extensive expertise, our specialists offer comprehensive solutions covering all stages of system implementation and support. At the same time, every aspect of configuration is carried out while considering your industry needs. Here is an overview of all services:
Industry-Focused Consulting
Our experts are ready to provide comprehensive consulting services to optimize Dynamics for managing subscribers, tariffs, network processes, and campaigns. Our specialists analyze your business processes, identify gaps, and offer solutions that best meet the requirements of the telecom industry.
Implementation
Our team of experts provides a full cycle of Dynamics 365 implementation, from initial analysis to system launch. Consultants configure CRM, ERP, and other modules to suit the specifics of your business and ensure smooth operation and quick adaptation of your team.
Custom Developments
If standard functionality does not meet the needs of your business, experts create custom solutions, modules, and tools. This allows you to automate unique processes and integrate specific billing or network management algorithms.
Optimization & Customization
Consultants adapt existing Dynamics 365 processes and settings to work as efficiently as possible for your telecom business. Optimization includes automating routine tasks, improving reporting, and increasing team productivity.
Integration with Industry Tools
Experts ensure the integration of Dynamics 365 with specific telecom tools, such as network management systems, billing platforms, subscriber support platforms, and analytics services. This allows you to consolidate all data and processes into a single ecosystem.
Support
We offer ongoing support and maintenance of the system after implementation, including troubleshooting technical issues, updating modules, and training staff. This ensures the stable operation of Dynamics 365 and the quick resolution of any operational challenges.
Hire Dynamics Consultants with Network Services Industry Experience for All Modules
Microsoft Dynamics 365 for telecom companies includes many solutions relevant to various industry challenges, from budget management to tariff pricing. The D365 ecosystem is a unique choice, as it allows you to replace several programs at once and provides the most modern features to meet your company’s needs. We find consultants to work with all the modules and implement them with high quality. You will definitely find something useful among these solutions for the telecommunications equipment industry:
This module helps to significantly improve client interactions and take it to the next level. Thus, you get omnichannel communication tools that allow customers to reach out via phone, email, or chat. Moreover, with AI-powered chatbots, you may cope with issues instantly and reduce call center volumes.
Ideal to manage installations and repairs in the field, this solution offers scheduling, dispatching, and remote asset monitoring. It includes contracting, inventory management, and mobile features that allow technicians to update job statuses from anywhere.
With a comprehensive solution for your finances, you can improve the management of all financial operations, from invoicing to reporting. This allows you to optimize costs and stay on top of all cash flow in your company.
With this system, you have detailed sales data analytics, client information, and lead management tools. It's the best way to quickly identify and capitalize on opportunities and effectively develop relationships.
The Customer Insight module allows you to combine customer data from different touchpoints for detailed segmentation and profiling. This allows you to find an individual approach to each customer, conduct customized marketing campaigns, and receive positive feedback from customers.
It is an ideal solution for small and medium-sized businesses, as it allows you to cover all your processes in one working environment. It handles financing, monitors equipment, and ensures smooth interaction with all parties.
Implement Microsoft Dynamics for telecommunication with our experts to get excellent results!
Dynamics Features Consultants Implement for the Telecommunication Industry
Many companies choose Microsoft Dynamics CRM telecommunications because of its innovative and comprehensive tools. The software easily replaces several old apps at once and allows you to optimize all your processes. Moreover, by working with Dynamics CRM consultants, you can get custom tools that are precisely adapted to your field. Here are some of the features you get:
Advanced Field Service Management
Dynamics 365 helps automate service call scheduling and technical team deployment. With mobile apps, your field staff always have access to up-to-date tasks, routes, and equipment data. What’s more, IoT integration lets you receive alerts about potential issues before they become critical.
Financial Management
The platform allows you to optimize financial processes: from automatic calculation of income and expenses to management of budgets and cost centers. This ensures transparent financial reporting and compliance with industry regulations and audit standards.
Contract Management
The system consolidates client data, subscriptions, and records on a single platform. In addition, Dynamics 365 simplifies complex billing operations, including real-time billing, usage-based billing, and promotional offer management. This helps you adapt your billing systems to the diverse needs of your customer base, reduce errors, and increase revenue accuracy and predictability.
Unified Sales & Marketing Tools
Dynamics 365 supports multi-channel marketing campaigns with detailed customer segmentation and lead potential assessment. The system helps manage long-term sales in the B2B segment, as well as track key performance metrics.
Analytics
The solution collects data from all channels: contact centers, social networks, website, CRM, and payment systems, and prepares a detailed analysis based on them. You can also engage a Power BI Expert for Telecoms to get the most customized dashboards and analytics tools.
Integration with Third-Party Tools
D365 easily integrates with existing telecom systems, including legacy solutions. With Microsoft Power Platform, you can create additional automated processes, dashboards, and custom solutions without deep technical expertise.
Types of Telecom Companies We Help with Dynamics Implementation
Expert we hire work with a wide range of telecom companies to provide Dynamics 365 solutions tailored to their unique business processes. Our services help operators of all sizes optimize subscriber management, network resources, and pricing strategies. Here are some of the telecom companies our experts work with:
Mobile network operators
Fixed-line telephone operators
Internet service providers (ISP)
Cable and satellite TV companies
Mobile virtual network operators (MVNO)
VoIP and cloud telephony platforms
Network and data center service providers
B2B telecom solution providers
Broadband and FTTH providers
Telecom infrastructure integrators
Our Successful Case Study
- USA
- Telecommunications
- Dedicated Development Team
- 20+ people team working with Dynamics
- Power BI, Dynamics CRM, Dynamics BC
Our client has been a global leader in telecommunications for 25 years. The company develops next-generation software for broadband service providers to manage service fulfillment and revenue assurance. The team has a large number of customers around the world and has to analyze huge amounts of information. They turned to us to help them with this.
The request was quite simple: hire a couple of Power BI developers. However, in a year, the team has grown to 10+ full-time employees working on software development for a fast-growing company! Now the team consists of more than 20 developers led by an Operations Manager in Ukraine.
We have a friendly approach based on trust, open communication, and a positive attitude. The client is completely satisfied with the quick result of work, coherence, and excellent quality!
Benefits of Working with Our Dynamics Consultants for Wireless Communications
On-Demand Hiring
We understand the unique needs of each company, so our priority is flexibility in cooperation. We offer a variety of models, including part-time on-demand and full-time. You can also easily manage your resources, hire additional staff, or reduce your team.
Telecommunication Industry Experience
The specifics of your industry come first, so we strive to provide the most customized solutions. We will find specialists or entire teams with experience in telecommunications to ensure fast onboarding and high-quality system implementation.
Specialized Dynamics Talent Pool
If the search for experts seems too long and complicated, we know how to help. Fortunately, we have dealt with this problem in advance and offer an extensive database of verified experts, grouped by Microsoft modules and experience. Here, we will find the perfect candidate to work with Microsoft Dynamics 365 for telecom.
Types of Cooperation Models with HireDynamicsDevelopers in the Telecom Industry
You can hire Dynamics consultants under two main models. Choose the one that is most relevant to you and enjoy convenient and fruitful cooperation:
Dedicated MS Dynamics Developers
You can hire an expert or assemble a full team of Dynamics specialists with experience in telecommunications to work exclusively on your tasks on a full-time basis. The experts will be under your technical management while we cover HR issues.
Part-Time MS Dynamics Consultants
We also hire experts with industrial expertise on a part-time basis. In this case, you can adjust the level of involvement as the workload increases or decreases.
Dynamics CRM & ERP Implementation Process for the Digital Communications Sector
If you implement Microsoft Dynamics CRM for telecommunications with us, you get a simple and clear workflow. We focus on implementing all your requests, so we coordinate each stage together. Here's how it works in practice:
Initial Consultation & Requirement Gathering
We start our cooperation with a detailed consultation. Here, we analyze processes, study industry specifics, ask questions, and record your requirements. Our goal is to understand how Dynamics 365 can become your top tool.
Solution Design & Implementation Plan
Based on the collected information, consultants create a customized CRM for the telecom industry. This includes a detailed implementation plan with all the stages, resources, and expected results.
Platform Configuration & Customization
The most important stage: software implementation. At this step, experts will perform a high-quality setup, build custom tools, and ensure integration with third-party solutions. This is necessary to make dealing with the system as efficient and intuitive as possible for the team.
Data Migration
Consultants transfer data from your previous systems to the new platform. Our experts have extensive expertise in migration, so they will ensure the security and confidentiality of your information.
Testing
Before launch, the team will check all processes and tools. Consultants involve your employees in testing, collect feedback, and make the final adjustments for a smooth start.
Post-Implementation Support
Our experts provide reliable support. They conduct regular health checks, fix problems, and update modules. It ensures that your Microsoft Dynamics CRM for telecom will be up and running for a long time.
If you need assistance with your features and work process, consider our Dynamics CRM consulting. We provide one-time or regular consultations to assess your system and make it work for you.
Are you looking to implement Microsoft Dynamics 365 for telecommunication?
Contact us to hire our experts and get reliable assistance!
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